Last Updated: 01/05/2026

Smove (“Smove”, “we”, “us”, or “our”) is committed to protecting your personal data and ensuring it is processed in a fair, lawful, and transparent manner. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website, contact forms, and quote request forms.

By using our website and submitting your information, you agree to the terms of this Privacy Policy.

1. Data Controller

Smove is the data controller responsible for your personal data.

2. Information We Collect

When you submit a contact form or request a quote, we may collect the following information:

  • Name
  • Company / Clinic / Hospital name
  • Job title or position
  • Email address
  • Phone number
  • Business-related inquiries or comments

We only collect data that is necessary to respond to your request.

We do not collect or process patient health data through this website.

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries and quote requests
  • Provide information about our products and services
  • Improve our website and user experience
  • Send marketing communications, only where you have given explicit consent

4. Legal Basis for Processing

We process your personal data based on:

  • Legitimate interest – to respond to business inquiries and provide requested information
  • Consent – for sending marketing communications where you have opted in

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.

In general:

  • Inquiry and quote request data is retained for up to 24 months
  • Marketing data is retained until you withdraw your consent or unsubscribe

6. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted service providers who assist us in operating our website or delivering services, provided they are contractually obligated to keep your data confidential and secure.

7. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Cookies

We use cookies and similar technologies to enhance your experience and analyze website usage.

These may include:

  • Functional cookies (necessary for website operation)
  • Analytics cookies (to understand user behavior and improve performance)

You can manage your cookie preferences through your browser settings or our cookie consent tool.

9. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time (for marketing communications)
  • Request data portability, where applicable
  • Lodge a complaint with a relevant data protection authority

To exercise your rights, please contact us using the details below.

10. Requests Regarding Your Data

You may submit requests regarding your personal data by:

We may request additional information to verify your identity before processing your request.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us: